Part 1 · assessment and mitigation recommendations · published v1.0 · 14 October 2026
Test accounts, telecoms and simulation setup
G04 · reusable assessment method · Prepare identities and channels that a scoped engagement actually needs.
Approval is specific, never inherited from the guide. Check the client, campaign, individual person/asset, method, channel, time window and risk ceiling. Deny overrides allow; absent, expired or withdrawn permission blocks the action. LOW/MED/HIGH describe proposed test impact, not permission or finding severity.
Read the approval rules.
1. Decide what is required
Map each service step to a test identity, role, email domain or phone number. Avoid creating accounts or buying credit for unused routes.
Output: account-register.csv
Measure: required applicable conditions satisfied / required applicable conditions, with evidence and unresolved items. Report completeness separately from security effectiveness.
2. Provision controlled test identities
Use client-issued test accounts or Account Creator where its workflow is appropriate and validated. Record ownership, permissions, expiry and a secret-vault reference; never put passwords in the Library.
Output: account-register.csv
Measure: required applicable conditions satisfied / required applicable conditions, with evidence and unresolved items. Report completeness separately from security effectiveness.
3. Configure the selected channels
For VoiceOps verify provider funding, caller identity, callback/webhook delivery, stop controls and retention. Email and SMS require their own approved sender and delivery integration. Voice synthesis is optional.
Output: channel-results.csv
Measure: required applicable conditions satisfied / required applicable conditions, with evidence and unresolved items. Report completeness separately from security effectiveness.
4. Perform owned-destination checks
Test one operator-owned destination per required channel, including failure handling. Record a real provider receipt and response; a generated script or queued task is not delivery.
Output: channel-results.csv
Measure: required applicable conditions satisfied / required applicable conditions, with evidence and unresolved items. Report completeness separately from security effectiveness.
5. Review and release materials
Review the simulation script, recipients, windows and token-only measurement. Staff exercises do not need real passwords or MFA codes. Release only after the engagement controller approves, then return to the parent playbook.
Output: simulation-script.txt
Measure: required applicable conditions satisfied / required applicable conditions, with evidence and unresolved items. Report completeness separately from security effectiveness.